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Gain valuable experience with a local business who has strong community roots and purpose.
An entry-level position of Customer Service Representative is open at community-focused business in the beautiful and scenic territory of Sḵwx̱wú7mesh Úxwumixw (Squamish Nation) just south of Squamish, BC: the Nch’kay Squamish Valley Gas Bar. This role is ideal for someone looking to gain experience in retail and customer service while contributing to a business with strong community roots and purpose. Offering an excellent starting wage up to $27/hr plus full time, year round hours and other benefits.
Clear here to learn more about this company and have a peek at the wonderful video about the team.
About the Role, Benefits & Perks:
- Excellent starting wage up to $27/hr with room for growth.
- Flexible full-time schedule to support business operating hours, including days, evenings, weekends, and statutory holidays.
- Part-time position may also be available for the right candidate.
- Extended health and dental benefits available after three months of full-time employment.
- Be part of a business owned by the Squamish Nation with strong community roots and purpose.
- Opportunities for professional development, training, and career advancement within the Nch’ḵay̓ Development Corporation and Retail Division (wholly owned by the Squamish Nation).
- Indigenous candidates are encouraged to apply and will be given first priority for this opportunity.
- Eligible Indigenous applicants also benefit from income tax exemptions.
- An equal opportunity employer that values diversity, equity, and inclusion.
The Perfect Candidate:
- Prior related experience is very beneficial but not required. Training is provided.
- Friendly, helpful and polite customer service style and an approachable manner.
- Fluent in English and good communication skills.
- Flexible regarding schedule and happy to work a mix of days, evenings and weekends (Monday to Friday daytime only schedules are not available).
- Must provide a valid Criminal Records Check.
- Valid BC Driver’s License is an asset. Class 7N may be considered.
- Experience working within a First Nations community or enterprise environment is an asset, along with cultural awareness and a respectful, community-minded approach.
Responsibilities Include:
- Responsible for running the retail store, including taking customer payments and providing excellent service.
- Operates POS system, and credit card terminal.
- Selling store merchandise, fuel, coffee and food items.
- Stays calm and courteous when dealing with difficult clients, quoting policy, and calling for supervisor assistance as required.
- Answers phone in a professional, courteous manner.
- Going the extra mile to solve customer problems.
- Presenting a consistently professional image of Nch’ḵaỷ in all interactions and communications.
- Keeps the store tidy and presentable, restocking shelves, emptying rubbish bins and other light cleaning duties as required.
- Performs other customer service tasks as required by Team-leader/Assistant Team-leader/s or Management.
Applying is Easy!
- Apply directly to Nch’kay – Squamish Valley Gas Bar at: ken_warda@nchkay.com
- To the attention of: Ken Warda
- Include your (1) updated resume and (2) introduction email / cover letter
- For some resume tips visit: www.squamish-jobs.com/resume_tips/
- All applications will be reviewed by the hiring company and those who are selected for an interview will be contacted by their team. Only candidates with a valid Canadian work permit will be considered.
We are your partners through the next step in your career.
To apply for this job email your details to ken_warda@nchkay.com