Resource Centre – Administrator / Facilitator

Seeking a highly organized and detail-oriented Employment Services Administrator/Facilitator to join the team at Back in Motion Health in Squamish, BC.  This role entails performing frontline employment services to job seekers, and assisting with administration.

Reporting to the Program Manager, you will be responsible for supporting the job search activities of clients who utilize the Resource Centre, as well as facilitating workshops on a range of topics related to employment readiness.

About the Role, Benefits & Perks:

• Full-time, year round.
• 37.5 hours a week.
• Monday to Friday,  Mon or Tues will be a 10-6 shift instead of 8:30-4:30 pm
• $25-$27 per hour, based on experience.
• Access to Group Health Benefit Program.
• Educational hours.
• Equal Opportunity Employer that values Diversity, Equality & Inclusion.

The Perfect Candidate: 

• Collaborative, engaging and motivated in working with clients to enhance labour market attachment.
• Patient, kind and compassionate in working with a wide range of general and marginalized clients.
• Committed to providing quality service and meeting or exceeding program deliverables.
• Proven ability to change and be flexible, when adjusting to changes in service delivery models, the labour market or participant trends.
• Displays a reflective, learning and problem-solving approach to work.
• Ability to multitask, prioritize, and remain calm under pressure.
• Team based, with strong communication skills.
• Ability to work independently.
• Strong client service skills; able to establish and maintain collaborative and productive working relationships with clients and team members, using a strength-based approach.
• Ability to communicate effectively, both verbally and in writing.
• Ability to provide and develop resume writing skills and labour market research skills.
• Exceptional administrative skills including typing 60 wpm, organizational skills, developing systems and processes, data management and reporting, scheduling and overall service coordination.
• Physically able to lift small packages and storage tubs, on occasion as needed.

Responsibilities Include: 

• Provide general front desk and client support.
• Assist clients in the use of computers and photocopying/printing and accessing employment information.
• Register clients into the Ministry database and assess eligibility for services
  · Book Client appointments with staff for ongoing service needs, quickly and efficiently.
• Assist clients to access and use online government databases related to their employment situation.
• Provide one to one support while client(s) are in the resource room, assisting with resume writing, employability readiness skills, including directing client to the appropriate material related to services they may require.
• Maintain a current job board for clients; order and maintain current resource materials to assist clients with job search and identifying community supports they can access.
• Engage with and oversee client job-search specific computer use in the resource room.
• Provide administrative assistance to other staff members and maintain office safety and upkeep.
• Works collaboratively with Job Developer to ensure Employment verification can be obtained for all clients and that employers recruitment needs can be met.
• Work collaboratively with WorkBC sites and colleagues to ensure Client engagement is optimal.
• Facilitate one to one and group workshops on a variety of topics related to employment readiness.
• Assist with some Case Management support and file administration and case notes.
• Other tasks identified by the Program Manager.

About the Company: https://backinmotionhealth.com/

Since 1993, Back in Motion has been dedicated to helping people improve their health, enhance their opportunities, and live better lives. As a sub-contractor with Open Door Group https://www.opendoorgroup.org , we assist with Employment Services to help Clients find meaningful and sustaining employment.

How to Apply:

• Please apply directly with your resume to Back in Motion Health.
• Email to the attention of Talya Shore @ talya.shore@opendoorgroup.org
• Include a cover email or letter detailing your interest, availability and suitability for the position.
• For some resume tips visit:  www-squamish-jobs.com/resume_tips/

All applications will be reviewed by the hiring company and those who are selected for an interview will be contacted by their team.  Only candidates with a valid Canadian work permit will be considered.